Privacy Policy
Last updated: June 2026
ShopLyHub ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, shoplyhubusa.com, or make a purchase through one of our marketplace storefronts.
1. Information We Collect
Depending on how you interact with us, we may collect the following types of information:
- Contact information, such as your name, email address, shipping address, and phone number.
- Order information, including items purchased, order history, and payment confirmation details (payment processing is handled securely by the relevant marketplace platform; we do not store full payment card details).
- Communications you send to us, such as customer service inquiries or feedback.
- Basic technical information, such as browser type and general usage data, when you visit our website.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders, including shipping and delivery confirmation.
- Respond to customer service requests, questions, and concerns.
- Communicate important updates about your order.
- Improve our products, services, and website experience.
- Comply with applicable laws and marketplace policies.
3. How We Share Information
We do not sell or rent your personal information to third parties. We may share information with:
- Marketplace platforms (such as Walmart, Amazon, or eBay) through which your order was placed, as required to process and fulfill that order.
- Shipping carriers, solely for the purpose of delivering your order.
- Service providers who help us operate our business, under confidentiality obligations.
- Law enforcement or regulatory authorities, if required by law.
4. Data Security
We take reasonable administrative and technical measures to protect the information we hold from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain order and customer information only for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements.
6. Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to any legal obligations we may have to retain certain records.
7. Children's Privacy
Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@shoplyhubusa.com.